Last updated: January 10th, 2025

Privacy Policy

Last updated: January 10th, 2025

Privacy Policy

1. Who We Are

2. What Personal Data We Collect

We may collect and process the following types of personal data:

    1. Contact Information: Name, email address, phone number, and address.
    2. Booking Information: Details about tours or services you book with us.
    3. Payment Information: Payment details (processed securely through third-party providers).
    4. Website Usage Data: Information about your interactions with our website (e.g., cookies, IP address, and browser type).
    5. Communication Data: Messages or inquiries sent to us via email or contact forms.

3. How We Use Your Data

We use your personal data for the following purposes:

  • To process bookings and deliver our services.
  • To communicate with you regarding your inquiries or bookings.
  • To improve our website and customer experience.
  • To send newsletters or promotional offers (with your explicit consent).
  • To comply with legal obligations.

4. Sharing Your Data

We do not sell your personal data. However, we may share your data with:

  • Service Providers: Trusted third parties who help us deliver our services (e.g., payment processors or guides).
  • Legal Authorities: If required by law or to protect our legal rights.

All third parties are required to handle your data in compliance with GDPR and Norwegian law.

5. Your Rights

Under GDPR, you have the following rights:

  1. Access: Request access to your personal data.
  2. Rectification: Correct any inaccuracies in your data.
  3. Erasure: Request deletion of your data (subject to legal obligations).
  4. Restriction: Restrict processing of your data under certain conditions.
  5. Data Portability: Request a copy of your data in a standard format.
  6. Objection: Object to the processing of your data for marketing purposes.

To exercise your rights, contact us at info@hookedonlofoten.com.

6. How We Protect Your Data

We take data protection seriously and implement appropriate technical and organizational measures to safeguard your information against unauthorized access, loss, or misuse.

7. Retention of Data

We retain your data only as long as necessary to fulfill the purposes outlined in this policy or as required by law.

8. Cookies

Our website uses cookies to enhance your browsing experience. For more information, refer to our Cookie Policy.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Last updated” date.

10. Contact Us

If you have questions about this Privacy Policy or your data rights, please contact us:

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